I chose this hotel for the convenience of being close to my family, it's nice, the staff is very friendly the rooms are clean and spacious. Also the front desk text your phone to see how everything is going and if you need anything. That's a nice added touch. Thank you
The hotel was relatively easy to find. The decor was up to date and the room was clean. The shower though was not very clean and damaged. It was usable but not very nice. The shower floor looked bad enough we felt like we should be wearing shoes for protection. The biggest complaint I have is with the dining staff. We stayed two nights and each morning the breakfast food ran out well before the stated hours of service. I was frustrated the first morning. The second morning the cook announces she was not going to refill the food items an hour before the 11am closing time. The lights were off by 10:30. I asked for an omelet to be made. The cook agreed but was not interested if I wanted anything to go with it. While I waited another patron brought his dirty dishes to the counter. The cook grabbed the soiled dishes delt with them and then handled my food. She never changed gloves. The overall service was very poor. I am a loyal Hilton customer for many years. I chose this hotel because of the bed and breakfast offering. This was not what I have come to expect from a Hilton chain. I did complain and the prepaid food portion is supposed to be refunded. I will not stay at this hotel again.
Happy with overall services. Very quiet and peaceful. Staff was very polite and friendly. Food from the menu was a little pricey from what we are use to but, was expecting considering the location. Would've been better if there was a continental breakfast or at least the kids eat free. Loved that the place had room service after a certain time of the day.
I've been here a couple of times. The rooms are clean and well-stocked with standard amenities. The staff is very friendly and helpful. The breakfast buffet is delicious. I like the bright, fresh decor in the lobby, as well as cozy area with the fireplace and large chairs. I look forward to staying here the next time I'm in the area.
From the moment the shuttle driver Reggie picked me up it was a great experience. Trish checked me in and was incredibly accommodating. The shuttle to and from dinner was excellent as was the room. I'd certainly stay here again.
Hilton Garden Inn St Louis Airport is a US Lodging based in Berkeley, Missouri. Hilton Garden Inn St Louis Airport is located at 4450 Evans Pl, Berkeley, MO 63134, USA.
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